Billing Specialist – Senior Process Associate – Arabic- English- On Site Cairo

 

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

Inviting applications for the role of Billing Specialist – Senior Process Associate – Arabic- English- On Site Cairo!
We are looking for someone with experience and communication skills.

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Responsibilities

• Execute billing for Contract Service and Equipment and transactional orders, presenting with customers assuring comprehension of the invoices and critical issues, enabling smooth payments process.
• Ensure timely billing execution and billing accuracy
• Support process improvements taking in account the local regulation/requirements, having deep understanding of countries specifics.
• Review and process requests for billing adjustments, issuing credit/rebill and manual invoices.
• Reconcile customer’s accounts.
• Support tax and invoice audits.
• Collaborate with multiple departments to seek any upcoming emergencies.
• Support new system releases and improvement testing (i.e. Oracle ERP).
• Support and drive metrics.
• Build presentations to the leadership.
• Update Work Instructions.
• Further tasks not involved in this Job Description that the immediate leader/manager assigns verbally or in writing.

Qualifications
Minimum qualifications

• College or University degree in Finance/Economics or equivalent experience
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and MS Outlook
• A proficient level of English language and Arabic is required
• Result oriented and attention to detail is a must
• Excellent interpersonal skills, ambitious, ability to establish and handle multiple priorities
• Hardworking supporter of customer service perfection
• Teammate attitude
• Ability to be pro-active and to think “creatively”.
• Self-starter, capable of working independently
• Successful applicant will be legally eligible to enter an employment relationship under the laws of Hungary

Encouraged qualifications

• Some experience in Finance is an advantage, experience in a multinational company
• Any additional language is an advantage
• Personal culture and ability to deal with the client properly
• High motivation and ability to learn
• Ability to work under pressure in a multifaceted environment;
• Ability to be flexible and adapt to constantly changing priorities

Shift
Day Shift, Sun - Thu
What can we offer?

• Attractive salary;
• Stable job offers - employment contract;
• Work in a multicultural environment;
• Various trainings (initiating, soft skills);
• Development Opportunities;
• Benefits (Medical Insurance, Transportation Allowance, Mobile Phone Allowance, Life Insurance

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

JobSenior Process Associate

Primary LocationEgypt-Cairo

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJun 28, 2023, 7:58:49 PM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time

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