Overview
As a Europe Enterprise Test Lead you will engage and support different project teams and guide them through the different testing activities, deliverables, and overall test management for the projects, helping them create the right test strategy, partnering and offering the viable services that can be provided to guarantee a successful quality product deployment, by enabling consistent, cost effective, high quality targeted testing processes and services.
Responsibilities
- Demand Management and Engagement for projects, including dashboard reviews for compliance validation, as well as attend sector leadership team meetings, forums and provide estimates for services.
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Provide Governance and support for testing deliverables and activities for ongoing projects, ensuring adherence to testing methodology and standards and drive common metrics to QA / Governance team.- Guide the teams on test assessment exercise, identification of different types of testing required for the project, for optimum test coverage and definition of The Test Strategy.
- Create and align the communication plan for testing, setting cadence and participants.
- Ensure both functional and non-functional requirements are properly identified, documented, and matched against test matrix for each project.
- Plan and manage test resources (external / internal) to provide required training/mentoring/education for Test Managers, ETS Members and other test resources to ensure adherence to testing methodology and PepsiCo standards.
- Aid Test Managers and team on the validation for testing readiness until entry criteria is met to start execution (devices, data, environment readiness, roles, etc.)
- Helps Test Managers and team to ensure no blockers stop the testing team to execute as planned and facilitate triage sessions and follow up on defect closure.
- Provides support on issues or risks identified by Test team during any stage of the project to avoid escalation and guides them for resolution and ensure testing deliverables are being produced on plan and signoff those deliverables after reviewing and validating completeness and compliance.
- Deliver Test Execution / Management as needed, providing defect metrics to QA such as defect severity, guidelines, and SLAs for defect-fix turnaround.
- Support the different Test teams and Managers to understand the gathering, preparation and how to submit test progress/summary reports to communicate to the different project forums.
- Procure the Test Summary Report and provide final approval.
- Represent Voice of Customer to gather and report on sector needs and status for testing services provided
- Develop Sector testing roadmaps / expansion strategy and coverage / quality metrics execution (by application / functional area, etc.)
- Execute the Enterprise testing champ/challenger strategy for execution, driving value through testing delivery.
Qualifications
- Minimum 10-15 years of experience in IT especially focused on Enterprise Testing practice.
- Minimum Bachelor’s degree is required.
- 5-10 years of team management experience.
- 10+ years’ experience in managing testing, release, or project initiatives.
- 5+ years of Automation Testing experience in SAP and Non-SAP applications
- Experience or Knowledge in IoT Testing is a plus.
- Deep experience in AGILE development, SCRUM and Application Lifecycle Management (ALM)
- Strong knowledge of Azure DevOps: Agile Delivery, Build, & CI/CD, Track Test Plans, Defects, Charts & Dashboards
- Experienced in Load Runner/Performance Centre, AppDynamics, Splunk
- LoadRunner / Performance Centre: Simulate multiple user sessions
- Demonstrate ability to effectively communicate with all levels of the organization.
- Strong influencing, facilitating, and consulting skills in working with stakeholders at all levels in the organization and across departments - breadth of application knowledge.
- Demonstrates the desire and ability to develop new technology skills, business knowledge, and customer service capability through training, experimentation, and self-study
- Provide outstanding customer service skills to direct and indirect customers.
- Ability to effectively work with remote teams in different regions of the world.
- Drives appropriate test coverage for critical initiatives, effectively balancing cost, schedule and quality risks.
- Manages project risks and resets priorities to ensure testing success across multiple initiatives.
- Implements continuous testing process improvements to ensure effective and efficient end-to-end testing services, processes, and governance.
- Drives maturation of test capabilities to align with industry trends and best practices to meet future business requirements.
- Provides input into the overall testing strategy for automated, regression, performance and operational readiness testing, evaluating capability to build opportunities against the expected return on investment.
- Manage vendor partners compliance with PepsiCo testing standards and execution.
- Provides input into enterprise testing contracts with third party testing partners, including commercial management activities.
- Manages a flexible and scalable testing resource pool which can be mobilized against a portfolio of projects utilizing a sector delivery model.
- Administers people management activities for employees.
- Establishes and monitors effective and efficient testing governance utilized by ETS and all third-party testing services.
Mandatory Technical Skills:
- Strong skills and High level of understanding desired in:
- Performance, Automation and Regression Testing experience
- SAFe Agile knowledge
- ERP Experience (SAP)
- Experience in Commercial / Supply Chain / Financial / Analytics solutions
- Proficient English language, both oral and written
- TOOLS KNOWLEDGE
- ADO + Test Plans
- Fieldglass
- Tableau Dashboards
- Power BI
- SAP Field Glass knowledge to make Fixed and T&M Contracts
Mandatory Non-Technical Skills:
- Demonstrates the desire and ability to develop new technology skills, business knowledge, and customer service capability through training, experimentation, and self-study.
- Demonstrates ability to effectively communicate with all levels of the organization.
- Provides outstanding customer service skills to direct and indirect customers.
- Ability to track daily testing execution and work through risks/issues to ensure timely delivery.
- Leadership communications
- Stakeholder Engagement
- Vendor Management
- Contract Management (RFP, SOW, Purchase Orders)
- Negotiation Management and Ability to influence
Differentiating Capabilities:
- Ability to effectively manage global testing team of experts.
- Ability to effectively work with remote teams in different regions of the world.
- Strong vendor management abilities.
- Ability to negotiate & influence.
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