EMEA GPS and CMO Business Support


 
Business Administrator / Exective Assistant

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Reporting to the Country Manager, the Executive Assistant will play a critical role in supporting the leadership team as they work to deliver on our corporate goals. The Executive Assistant will serve as a trusted partner to the Manager and their team.

Contributes to and enables efforts in support of designated manager and leader in the teams. Provides calendar management support for manager & /leader. Helps drive business priorities and cadences. Collaborates with internal stakeholders and peer groups and may communicate with external parties. Participates in expense management for leader and/or team, supports budget management for morale events, and may support financial management for the business in partnership with others. Plans, coordinates, and executes team and organizational events, including morale and other events. Manages travel arrangements and logistics for manager(s)/leader(s). Supports space, supply, and hardware management and planning. Provides support for employee lifecycle and team experience (e.g., headcount, interviews, onboarding). Supports the growth and development of Business Support team(s). Manages organizational projects, uses discretionin decision making, and promotes policy compliance.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

This role is open to candidates based in Egpyt.

Responsibilities

Calendar Management
  • Provides strategic calendar management and time planning support for manager(s) (e.g., Senior Corporate Vice President [CVP], Executive Vice President [EVP]). Manages and owns calendar, meeting preparation, and logistics based on knowledge of manager and business needs. Uses executive maturity and judgment with full knowledge of business context to identify and coordinate delegates, execute decisions around prioritization and maintain constant communication with manager and central staff. Leads and owns decision making processes in close partnership with peers and stakeholders (e.g., Chiefs of Staff, Business Managers, Human Resources) and external leaders/business support. Exercises a sense of priority and awareness for high impact meetings, and urgent business needs, and ensures follow-up. Proactively engages with leader and key stakeholders/business partners (e.g., Communications Team, Chiefs of Staff, Business Managers, Human Resources) to make decisions and cascade information as needed. Manages ambiguity and remains calm in stressful situations.

Cross-Functional Collaboration and Communication
  • Strengthens their network (internally and externally) across organizations to enable their team and leader's work. Proactively drives communication and liaises between executives, central teams, and other business partners to share information and best practices that drive efficiency. Uses executive maturity and independent judgment, discretion, business insights, and perspectives to direct and prepare staff to distribute information to their teams and/or supported leader. Communicates with executive maturity to external partners/audiences and
third parties. Represents and acts as extension of manager's/team's brand and Microsoft's core values.

Discipline Growth and Development
  • Provides leadership and actively seeks out and participates in the Business Support community. Mentors Business Support professionals. Onboards and trains new Business Support staff. Contributes to their organization's culture as a leader. Engages in career development and trainings. Identifies, aligns, and promotes growth opportunities for self and team. Shares best practices and insights. Driving the recruiting process for Business Support roles. Supports team building, networking opportunities, and works to uphold morale.

Team Management Support (Headcount Management, Recruitment, Onboarding/ Offboarding)
  • Leads team experience activities. Collaborates with Global Talent Acquisition (GTA) to facilitate internal and external recruitment efforts, and partners with hiring managers to ensure a smooth process. Supports intern and university recruitment for the broader organization (e.g., planning, placement). Creates committees to promote team experiences. Lands and delegates onboarding activities (e.g., ordering new-hire equipment, setting up workstations, distribution lists, security groups) and provides support to new employees, vendors, and interns as an essential contact for questions and company information. Connects new hires with the right stakeholders. Provides high-level support for a seamless executive onboarding experience. Lands and manages headcount management activities in collaboration with Business Manager(s) and/or Chief of Staff including transfers/departures, reporting, offboarding, and transactions within headcount management tools. Identifies areas of improvements and updates for relevant headcount management systems. Works in partnership with Finance and team members to provide up-to-date headcount figures.

Event Coordination and Logistics
  • Manages, plans, and develops events. Takes responsibility for event outcomes and demonstrates executive presence. Leads a team of event planners if needed. Partners with management to understand event aspirations and target goals. Develops and leverages resources for reuse to drive efficiency. Contributes to development of workback schedule, promotion, and necessary checkpoints


Qualifications

  • 7+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper level management.
  • 4+ years experience serving as mentor or direct/indirect (e.g., team leader) supervisor to others.
  • 5+ years experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training).
  • Experience managing at C Suite level

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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